In order to advance to a senior leadership position in the C-suite, managers must possess both leadership and management skills. Career progression may be difficult, though, because not all workplaces can support the kind...
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HR Consulting: What Is It? Definition and Competencies
The market is seeing a rise in demand for human resource consulting. For individuals with a human resources experience and inclination, working as an HR consultant may be financially and professionally fulfilling. This might...
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Key competencies for customer service
1. Product knowledge The best customer service personnel are knowledgeable about how their company’s products work. In the end, they won’t be able to help customers when they run into problems if they don’t...
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